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Patient Information
Emergency Care

Sandhills Emergency Physicians and Advanced Practice Providers (APPs) provide care to patients presenting to FirstHealth Emergency Departments*. Physicians are specially trained in Emergency Medicine, and are either board certified or board eligible for the American Board of Emergency Medicine (or the American Osteopathic Board of Emergency Medicine). APPs provide care supervised by a physician.

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Patient Accounts

Following your emergency room visit you will receive a bill from Sandhills Emergency Physicians, PA for the professional services rendered by our physicians, nurse practitioners, and physician assistants. You may also receive a separate bill from other providers involved in your care.

Sandhills Emergency Physicians, PA partners with VentraHealth for billing and management of patient accounts. For inquiries regarding services provided by Sandhills Emergency Physicians, contact VentraHealth at (910) 333-0118. They are available M-F from 9-5pm.

Payment Address

Payments for professional services may be mailed to:

Sandhills Emergency Physicians, PA
PO Box 890060
Charlotte, NC 28289

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If your account is delinquent, it may have been referred to our collection agency.

For inquiries regarding accounts referred for collection for services, please contact Balanced Healthcare Receivables at (866) 460-2471.

Medical Records

Emergency department records are maintained by FirstHealth. You may request medical records by contacting FirstHealth at (910) 715-1000 and asking for Medical Records.

You can also access your medical records via MyChart on the FirstHealth website.

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